Automotive Service Advisor
Meineke•Clayton, NC
•Onsite
About The Position
We are looking for a Service Advisor with over 2 years of experience to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writing capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including managing sales targets, overseeing automotive service professionals, addressing customer inquiries, and managing required documentation.
Requirements
- At least two years of experience as an automotive service writer or service advisor is required.
- Excellent communication and customer service abilities.
- Working knowledge of automotive parts, products, and services.
- Proficiency in using POS systems and inventory management software.
- Fleet Customers Management Experience.
- Third Party Financing Experience.
- High school diploma or GED required
- Valid state-issued driver’s license and clean driving record are required
Nice To Haves
- previous management experience
- Marketing Experience a plus.
- ASE certification
- bilingual (English - Spanish) capabilities are a plus.
- bachelor’s degree preferred
Responsibilities
- Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
- Ensure repairs and maintenance tasks are completed in a timely manner.
- Mentor employees on best practices for improving sales and customer service techniques.
- Oversee day-to-day operations of the store.
- Manage the flow of service paperwork, including manuals, invoices, repair orders, and maintenance records.
Benefits
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Life, Vision and Dental Insurance.
- Retirement Plan with Company match.
- Paid Time Off: Vacations, Sick Time and Holidays.
- Employee Discounts on Automotive Parts.
- Career Advancement Opportunities.
- Cutting-Edge Tools and Equipment.
- Family and Friendly Team Environment.
- Work-Life Balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
