Willis – Automotive Service Advisor / Service Writer – Houston, TX – $65,000–$130,000/Year + Up to $10,000 Sign-On Bonus

D.I.B Automotive Group • Willis, TX

9d • Onsite

About The Position

D.I.B. Automotive Group is hiring experienced Automotive Service Advisors at multiple Houston-area locations. We are looking for individuals who can guide customers through the service process, explain repairs and pricing clearly, and work closely with technicians to ensure efficient service. This role offers a high car count, consistent workflow, and the opportunity for career growth across multiple locations.

Requirements

• 4+ years of automotive or Service Advisor experience
• Solid understanding of vehicle systems and repairs
• Strong communication skills with the ability to recommend and sell services
• Ability to thrive in a fast-paced, high-volume shop environment
• Organized, dependable, and focused on delivering excellent customer service

Responsibilities

• Guide customers through the service process from vehicle drop-off to pickup
• Complete vehicle walkarounds and identify recommended services
• Explain repairs, pricing, and timelines in a clear, professional manner
• Work closely with technicians to ensure accurate, efficient service
• Keep estimates, records, and customer updates organized and current
• Follow up with customers to build loyalty and encourage repeat business

Benefits

• Sign-on bonus of up to $10,000
• Health insurance coverage
• Paid time off
• Employee discounts
• Employee assistance program
• Professional development support
• Training reimbursement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed