About The Position

D.I.B. Automotive Group is hiring experienced Automotive Service Advisors at multiple Houston-area locations. This role involves guiding customers through the service process, explaining repairs and pricing, and working closely with technicians to ensure efficient service. The company offers a high car count, consistent workflow, and a strong team environment with opportunities for career growth.

Requirements

  • 4+ years of automotive or Service Advisor experience
  • Solid understanding of vehicle systems and repairs
  • Strong communication skills with the ability to recommend and sell services
  • Ability to thrive in a fast-paced, high-volume shop environment
  • Organized, dependable, and focused on delivering excellent customer service

Responsibilities

  • Guide customers through the service process from vehicle drop-off to pickup
  • Complete vehicle walkarounds and identify recommended services
  • Explain repairs, pricing, and timelines in a clear, professional manner
  • Work closely with technicians to ensure accurate, efficient service
  • Keep estimates, records, and customer updates organized and current
  • Follow up with customers to build loyalty and encourage repeat business

Benefits

  • Sign-on bonus of up to $10,000
  • Health insurance coverage
  • Paid time off
  • Employee discounts
  • Employee assistance program
  • Professional development support
  • Training reimbursement opportunities
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