Automotive Service Advisor
Rairdon Auto Group•Arlington, WA
•$72,000 - $156,000•Onsite
About The Position
Join the Team at Rairdon’s Dodge Chrysler Jeep of Marysville! This is a full-time position with great benefits at a family-owned dealership. The role involves greeting service customers, documenting vehicle concerns, communicating with technicians, providing cost and time estimates, recommending services, keeping customers informed, ensuring smooth vehicle pickup and payment, and delivering top-tier customer satisfaction.
Requirements
- Previous Service Advisor or automotive customer service experience preferred
- Strong communication and problem-solving skills
- A customer-first attitude and a professional demeanor
- Ability to multitask in a busy service drive
- Familiarity with DMS software is a bonus
Responsibilities
- Greet service customers with a professional and welcoming attitude
- Listen to vehicle concerns and document issues clearly
- Communicate with technicians to determine service needs and timelines
- Provide accurate cost and time estimates
- Recommend maintenance and repair services based on vehicle history and Honda guidelines
- Keep customers informed throughout the service process
- Ensure smooth and timely vehicle pickup and payment
- Deliver top-tier customer satisfaction every single time
Benefits
- Medical, Vision, and Dental Insurance
- Voluntary Short Term Disability Insurance
- Voluntary Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- 6 Paid Holidays
- 401k plan with match
- Paid Time Off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
