Automotive Service Advisor
About The Position
Rairdon’s Honda of Marysville is hiring a full-time Automotive Service Advisor in Marysville, Washington. The role serves as the link between customers and automotive technicians, guiding customers through the service experience, accurately documenting vehicle concerns, and recommending appropriate solutions. The position offers a five-day work week and annual earning potential of $72,000–$145,000+, with commission based on individual gross profit and an additional commission when customer satisfaction scores exceed the national average. The dealership describes its environment as team-oriented, process-driven, and supportive of ongoing training and career advancement across regional stores.
Requirements
- Proven track record in a fast-paced, high-volume automotive service environment.
- Strong process-management skills.
- Strong sales instincts.
- Excellent communication skills.
- Customer-first attitude.
- Ability to make independent decisions and solve problems confidently.
- Driven, ethical, process-minded, and a team player.
Responsibilities
- Guide customers through their service experience with confidence, precision, and care.
- Document vehicle issues accurately to support effective repairs and right-the-first-time service.
- Present value-driven service solutions to customers.
- Work with automotive technicians and customers to support the service process.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Voluntary short-term disability insurance
- Voluntary accident insurance
- Critical illness insurance
- Hospital indemnity insurance
- Six paid holidays after completion of the 90-day introductory period
- 401(k) plan with match, subject to introductory-period completion and other eligibility requirements
- Paid time off accrued at one hour for every 40 hours worked, in compliance with applicable state paid sick leave law
- Additional annual PTO for eligible full-time employees after 36 months and 120 months of continuous service
- Five-day work schedule
- Ongoing professional development and training
- Career growth and advancement opportunities across regional stores
- Commission on individual gross profit, with an additional commission when CSI scores exceed the national average
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
