Automotive Service Advisor

Five Star Chevy Florence•Florence, SC
•Onsite

About The Position

Five Star Chevy in Florence, South Carolina, is hiring experienced Automotive Service Advisors, also referred to as Service Writers. The role involves assisting customers throughout the repair process, coordinating bookings and work orders with technicians, providing repair estimates, and finalizing invoices. The advisor may also perform other store duties as directed by management. The posting advertises a signing bonus of up to $5,000 and says relocation assistance is available for qualified candidates.

Requirements

  • At least 2 years of automotive service advisor experience.
  • Excellent customer service and time management skills.
  • Ability to work Saturdays when required.
  • Valid driver’s license and clean driving record.

Nice To Haves

  • Experience with Reynolds & Reynolds.

Responsibilities

  • Greet and communicate with customers about all aspects of repairs.
  • Create work orders and arrange bookings, communicating them to technicians.
  • Provide estimates to customers and finalize invoices.
  • Perform other store duties and functions as directed by management.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance plans.
  • Short- and long-term disability coverage.
  • 401(k) plan with matching.
  • Paid time off and vacation.
  • Growth and career advancement opportunities, including promotion from within.
  • Paid training, including manufacturer hands-on and web-based training; training expenses are paid to further employees’ careers.
  • Employee vehicle purchase plans.
  • Discounts on products and services.
  • Above-average industry pay.
  • Relocation assistance for qualified candidates.
  • Bonuses and incentives, including a signing bonus of up to $5,000 and bonuses for tenured employment.
  • State-of-the-art facilities and shops equipped with new technology and equipment; some facilities have air-conditioned service bays.
  • Clean and professional work environment; the shop is described as OSHA-certified to current air quality standards.
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