Automotive Service Advisor

Walt Massey Chevrolet Marion • Marion, AR

8d • $60,000 - $73,000 • Onsite

About The Position

Walt Massey Chevrolet in Marion, Arkansas is hiring an Automotive Service Advisor for its busy service drive. The advisor meets customers, learns about vehicle concerns, and writes up service requests. The role serves as the connection between customers and technicians, explaining recommended repairs and costs in plain language and keeping customers informed with updates. The advisor also recommends appropriate vehicle maintenance and provides attentive customer service to encourage repeat visits.

The dealership describes itself as a local workplace where employees know their coworkers, managers work on the floor alongside the team, and good work is recognized. Paid training is provided on the dealership’s processes and Chevrolet products and services, with opportunities to grow as the store grows.

Requirements

• Experience working in a service drive, at a parts counter, or in another fast-paced customer-facing job.
• Strong organization and follow-up.
• Honesty and straightforward communication with customers, including when delivering unfavorable news.
• Valid driver's license.

Responsibilities

• Meet customers in the service drive, determine what is happening with their vehicles, and write up service requests.
• Act as the go-between for customers and technicians, explaining repairs and costs in plain English.
• Call customers with updates about their vehicles and service progress.
• Recommend maintenance that vehicles actually need.
• Provide attentive service that encourages customers to return and request the advisor by name.

Benefits

• Health insurance, dental insurance, and vision insurance starting on the first day.
• 401(k) with company match.
• Paid holidays and vacation.
• Annual pay of $60,000–$73,000, paid weekly.
• Paid training.
• Opportunity for career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed