Automotive Service Advisor - Nissan
About The Position
Modern Nissan is looking for an experienced Service Advisor to join our busy, growing service department. This is an excellent opportunity for a motivated automotive professional who enjoys working with customers, building relationships, and earning based on performance. Modern Automotive is a fourth-generation, family-owned automotive group that has been serving customers since 1933. We have grown to a large group of dealerships while maintaining the family-oriented culture and hands-on leadership that has been part of Modern for generations. We believe our employees are the foundation of our success. We focus on providing the resources, training, benefits, and opportunities our team members need to build long-term careers with Modern. If you're an experienced Service Advisor looking for a busy store, strong earning potential, excellent benefits, and a company you can grow with, we'd like to hear from you! Modern Automotive is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Requirements
- Previous automotive Service Advisor experience preferred
- Strong customer service and communication skills
- Ability to work effectively in a fast-paced, high-volume environment
- Organized, dependable, and detail-oriented
- Comfortable discussing repairs, maintenance, and pricing with customers
- Strong work ethic and desire to earn
- Ability to work well with technicians, managers, and other dealership employees
Responsibilities
- Greet customers and provide a professional, welcoming experience
- Listen to customers and accurately document vehicle concerns
- Write detailed repair orders and recommend necessary maintenance and repairs
- Communicate repair recommendations, pricing, and timelines clearly
- Keep customers updated throughout the repair process
- Coordinate with technicians and the service department to ensure repairs are completed properly and efficiently
- Review completed repairs with customers and explain work performed
- Build long-term customer relationships and encourage repeat business
- Maintain strong customer satisfaction and CSI
- Identify additional maintenance and repair opportunities when appropriate
- Follow dealership and manufacturer processes and standards
- Handle customer questions and concerns professionally
Benefits
- $80,000–$120,000+ annual earning potential
- Base salary + commission
- FREE employee health insurance
- Dental, vision, life & disability insurance
- 401(k) with company match
- Paid vacation and holidays
- Employee vehicle pricing
- Ongoing manufacturer and professional training
- Career advancement opportunities
- Stable, family-owned and operated automotive group
- Busy service department with strong customer traffic
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
