Automotive Service Advisor

Ruges AutomotiveRhinebeck, NY
$80,000 - $120,000Onsite

About The Position

About Ruges Automotive Inc Ruges Automotive Inc is looking for a dedicated Automotive Service Advisor to join our team in Rhinebeck, NY. We value outstanding customer service built on strong communication, product knowledge, and professionalism. This is a full-time position offering competitive compensation and comprehensive benefits.

Requirements

  • Minimum of two years experience as a service advisor.
  • High school diploma or equivalent.
  • Valid driver’s license with a good driving record in the working state.
  • Positive attitude with a high-energy personality.
  • Excellent customer service skills.
  • Professional appearance and strong work ethic.
  • Ability to work effectively in a process-driven environment.
  • Outstanding verbal and written communication skills.

Responsibilities

  • Greet service customers promptly and professionally.
  • Inspect vehicles and review service history to determine customer needs.
  • Promote appropriate services, parts, and accessories by understanding product details.
  • Provide accurate estimates for costs and completion times, and obtain customer authorization.
  • Monitor service progress, communicate updates, and receive approvals for any changes.
  • Administer warranty repairs following manufacturer guidelines.
  • Confirm service appointments by phone prior to customer arrival and conduct post-repair follow-up.
  • Inspect vehicles before delivery to ensure repair quality and communicate results to customers.
  • Comply with state and federal automobile repair and consumer protection laws.
  • Maintain behaviors consistent with company values in interactions with customers, coworkers, and vendors.

Benefits

  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment
  • comprehensive training
  • competitive compensation
  • unparalleled benefits

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1-10 employees

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