Automotive Service Advisor

Westbury Jeep Chrysler Dodge Inc•Hicksville, NY

16d•$100,000 - $150,000•Onsite

About The Position

Grand Prix Subaru, part of the VIP Automotive Group, is actively hiring an experienced Automotive Service Advisor, Service Writer, or Automotive Service Consultant to join our busy, high-volume Subaru dealership in Hicksville, NY. Our service department is consistently busy, giving motivated advisors the opportunity to earn six-figure income while delivering an exceptional customer experience. This is an outstanding opportunity to build a long-term career with one of the region's most respected automotive groups.

Requirements

Minimum 2 years of Automotive Service Advisor experience
At least 1 year of dealership experience required
Strong sales and customer service skills
Excellent verbal and written communication
Ability to multitask in a fast-paced dealership environment
Strong organizational skills
Computer proficiency
Valid driver's license with an acceptable driving record

Nice To Haves

Subaru experience is a plus

Responsibilities

Greet customers promptly and professionally
Schedule service appointments
Write accurate repair orders (ROs)
Listen carefully to customer concerns and document vehicle issues
Recommend factory maintenance and additional services
Prepare estimates for parts and labor
Obtain customer approvals
Communicate repair progress and timelines
Coordinate repairs with technicians and dispatch
Review completed repairs with customers
Process repair orders accurately
Deliver outstanding customer service while maintaining high CSI scores
Build lasting customer relationships that encourage repeat business

Benefits

Medical Insurance
Dental Insurance
401(k) with Company Match
Paid Time Off
Paid Holidays
Paid Sick Time
Supplemental Benefits (Short-Term Disability, Long-Term Disability & Life Insurance)
Employee Discounts on Vehicles, Parts & Service
Paid Training
Career Advancement Opportunities
Employee Recognition Programs
Supportive Management Team