Automotive Service Advisor

WENCO INDUSTRIES INC•Littleton, CO

2d•$20 - $24•Onsite

About The Position

Wenco Industries is seeking a passionate and driven Automotive Service Advisor to join their team. This role offers an opportunity to expand leadership skills and technical knowledge while working with excellent brands like Midas and Big O Tires. The ideal candidate is self-motivated, reliable, and excels at providing outstanding customer service through effective communication and active listening. This position involves coaching technicians, building relationships with customers, and contributing to a positive company culture. Wenco Industries is a family-owned business with a strong culture and deep industry expertise, operating as a premier multi-shop franchisee in the Rocky Mountain Region.

Requirements

Must have valid Driver’s License

Nice To Haves

Self-motivated, reliable, driven individual.
Effective communication skills and active listening.
Ability to coach technicians.
Open to being coached.
Personable demeanor towards others.
Willingness to be a team player.

Responsibilities

Deliver energetic exceptional customer service while listening and consulting customers.
Communicating and connecting with Technicians to complete vehicle needs.
Supervising bays and building computerized repair orders and sourcing parts.
Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
Customer consulting/sales for vehicle needs.
Lead, assist, and empower a team while keeping in tune with our companies’ vision, purpose, core values, and Wenco culture.
Meeting weekly and monthly matrix goals.
Vendor communication and continuing strong relationship connections.
Overall cleanliness and organization of the facility grounds.
Other duties as assigned.