Automotive Service Advisor - Bobby Rahal Honda of State College

Mechanicsburg • State College, PA

1d • Onsite

About The Position

The Automotive Service Advisor fields client phone calls, answers general questions, and schedules service appointments. When clients bring their vehicles to the dealership, the advisor greets them and obtains an accurate description of their concerns. The advisor serves as the liaison between Service Technicians and clients, explains recommended work, and obtains authorization for repairs. Responsibilities also include providing honest, accurate labor and parts estimates and ensuring all charges are billed correctly. The organization emphasizes integrity and honest, transparent service, offering clients only work that provides value.

The position is at Bobby Rahal Honda of State College, 2796 W College Ave, State College, PA 16801. The schedule is Monday through Friday, 7:30 a.m. to 5 p.m. Pay is based on experience.

Requirements

• Exceptional customer service skills.
• Strong phone and computer skills.
• Valid driver's license and clean driving record.

Nice To Haves

• Prior dealership or automotive experience is strongly preferred.

Responsibilities

• Field client phone calls, answer general questions, and schedule service appointments.
• Greet clients when they drop off their vehicles and ensure their concerns are accurately described.
• Act as a liaison between Service Technicians and clients.
• Explain recommended work and obtain authorization to perform repairs.
• Provide accurate estimates for labor and parts.
• Ensure all charges are billed correctly.

Benefits

• Paid time off and six paid holidays after 90 days; PTO increases after one year of employment.
• Health insurance and a wide variety of other voluntary benefits after 30 days.
• 401(k) participation with company match after six months.
• On-the-job training and opportunities for advancement across the Team Rahal organization.
• Monthly team member appreciation events.
• Team member referral bonuses.
• Annual holiday parties.
• Excellent work-life balance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed