Automotive Service Advisor

Hudson Automotive Group•Huntersville, NC
•$60,000 - $150,000•Onsite

About The Position

Toyota of North Charlotte, a Hudson Automotive Company, is seeking Automotive Service Advisors to join its high-volume service team. The role involves guiding customers throughout the service process and delivering a strong customer experience. The position offers a stated yearly earning potential of $60,000–$150,000+ for top performers, additional manufacturer incentives and bonuses, company-provided training, career development, and opportunities for internal advancement. The work schedule is described as open to closing, with a five-day work week and alternating weekends.

Requirements

  • Previous customer service experience.
  • Proven experience delivering a strong customer experience.
  • Ability to successfully guide customers throughout the service process.
  • Experience with customer relationship management (CRM) software.
  • Excellent communication skills.
  • Strong emotional intelligence.

Nice To Haves

  • Previous service or sales experience.

Responsibilities

  • Deliver a strong customer experience.
  • Guide customers throughout the service process.

Benefits

  • Additional manufacturer incentives and bonuses.
  • Company-provided training and career development.
  • Internal advancement opportunities.
  • Flexible work schedule with a five-day work week and alternating weekends.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • 401(k) with match.
  • Paid vacation and holidays.
  • Yearly accrued PTO.
  • Employee discounts on products and services.
  • Balanced work schedule.
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