Automotive Service Advisor
Bill McCandless Ford•East Lackawannock Township, PA
•Onsite
About The Position
McCandless Ford in Mercer, PA is seeking a Service Advisor to join their team. This role involves greeting customers, scheduling service appointments, offering pickup and delivery options, clearly documenting customer concerns, providing accurate repair estimates, communicating service updates, closing repair orders, and supporting overall customer satisfaction.
Requirements
- HS Diploma or GED
- Valid Driver’s License
Nice To Haves
- 1–3 Years Experience Preferred
- Ford Training a Plus
Responsibilities
- Greet Customers
- Schedule Service
- Offer Pickup & Delivery
- Document Concerns Clearly
- Provide Accurate Estimates
- Communicate Updates
- Close Repair Orders
- Support Customer Satisfaction
Benefits
- Competitive Pay + Commission
- Health Insurance
- 401(k)
- Paid Vacation
- Life Insurance
- Growth Opportunities
- NO SUNDAYS
- Community‑Focused Team
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
