Automotive Service Advisor
About The Position
Elite Service Advisor Opportunity The average Service Advisor checks customers in and out. The best Service Advisors build lifelong relationships. If you're passionate about delivering an exceptional customer experience, enjoy helping people, and thrive in a fast-paced environment where every day is different, we want to meet you. We're looking for professionals who believe customer service isn't just part of the job—it's the reason for the job. This isn't just another advisor position. It's an opportunity to build a career with a dealership that invests in its people, rewards performance, and believes great employees deserve great opportunities.
Requirements
- High Customer Satisfaction Scores
- Strong Customer Retention
- Exceptional Communication
- Outstanding Organization
- Consistent Maintenance Recommendation Acceptance
- Repeat Customers Who Ask for You by Name
- Genuinely enjoy helping people.
- Communicate with confidence and professionalism.
- Thrive under pressure and stay organized.
- Take initiative.
- Understand that honesty builds trust and trust builds lifelong customers.
- See every interaction as an opportunity to exceed expectations.
- Believe details matter because customer experience matters.
Nice To Haves
- People who love solving problems.
- People who care about customers.
- People who enjoy learning.
- People who embrace accountability.
- People who take pride in doing things the right way.
Responsibilities
- Welcome every customer with professionalism and enthusiasm.
- Listen first. Recommend second.
- Clearly explain vehicle maintenance and repair recommendations.
- Keep customers informed through proactive communication.
- Coordinate repairs with technicians and the parts department.
- Deliver vehicles on time while creating an outstanding ownership experience.
- Build long-term customer relationships that keep people coming back.
Benefits
- Competitive salary plus performance incentives
- Medical, dental, and vision benefits
- Paid vacation and holidays
- Paid training and career development
- Industry-leading technology and support
- A collaborative, high-performing team
- Clear opportunities for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
