Automotive Sales Manager

CarShop US-Penske Automotive Group•Concord Township, PA

3h•Onsite

About The Position

This person will assist the General Sales Manager in hands-on planning, training and managing of his/her Sales Department Team in alignment with company culture which sets CarShop apart from others in the industry. In this role the Sales Manager is a critical team member in the day to day maintenance and advancement of our company values and culture.

Requirements

Previous experience in the automotive/retail industry in managing teams and developing talent
Finance knowledge- ability to read credit bureaus, submit finance applications, and print paperwork at time of delivery a plus.
Personable servant leader who sets the example for his team.
Quick learner who is thoughtful and decisive in an appropriate balance.
Demonstrated ability of someone who exemplifies integrity. Does not cut corners. Remains consistent in terms of what one says and does in terms of behavior towards others. Maintains confidences.
Planner, organized and action oriented; a "doer", achieving results despite lack of resources. Strives for excellence and self-improvement.
Exhibits persuasiveness in change efforts, selling the vision.
Actively and successfully trains, coaches and develops people for current assignments and promotional positions. A people builder!
Exceptional customer service skills
Ability to take on many rolls as they manage the day-to-day operations of the dealership
Ability to easily build rapport with customer base and create a trusting work environment that is felt by the customers
Sustains focus and clarity by prioritizing performance measures, collecting only information that will be new, selectively auditing performance, and encouraging individuals to self-assess and take their own initiative to continuously improve
Fosters a cooperative team style; makes teambuilding a team challenge by focusing on the behaviors of a winning team
Leads by example in all the above; maintains focus on brand building as the cornerstone of success; demonstrates integrity and trustworthiness, internally and externally; promotes self-reliance and continuous improvement
Comfortable using internal and external IT systems where appropriate to convey and communicate information; Uses the most appropriate system to communicate different types of messages
High school diploma or equivalent.
Two-three years' sales experience or equivalent combination of education and experience.
Valid state driver's license.
State salesperson license may also be required.

Nice To Haves

BDC and Internet Management experience is preferred
B.A. or Associate's Degree.
Two-three years sales experience within auto industry.
State Salespersons License may be required.

Responsibilities

Monitor on a daily basis and develop sales activities on the sales floor with emphasis on customer follow up before and after the sale, staffing the front sales desk and remaining vigilant for unattended customers on the sales lot and in the showroom.
Implement established company procedures and policies for the sales department and suggest improvements.
Assist the finance team by assuming the responsibility of finance manager in times of their absence.
Train/mentor sales consultants to increase their skills and abilities to serve customers and close the sale.
Establish performance and development objectives for direct reports.
Conduct a weekly "sales meeting" to recognize the successes of various sales consultants. Highlight a customer experience which models success and our culture and encourages the team. Encourage the sharing of new insights about how to handle challenging situations.