Automotive Sales & Customer Experience Specialist
About The Position
Dave’s Auto Center & Dave’s Engines is a fast-growing, family-owned automotive and engine shop based in Utah. With over 35 years in business, we specialize in full-service repair, diesel and gas engine building, and a rapidly expanding online parts store. We pride ourselves on craftsmanship, transparency, and real-world expertise—backed by a strong social media presence that reaches millions of customers nationwide. We’re looking for a driven, knowledgeable, and customer-focused team member to join us full-time in-shop. This role is a blend of sales, customer service, and fulfillment—helping customers both in person and online while supporting our growing e-commerce operation. You’ll be on the front lines of our business, guiding customers through parts selection, engine purchases, and ensuring a smooth, professional experience from first contact to final delivery.
Requirements
- Strong communication skills (phone, in-person, and written)
- Basic to intermediate automotive knowledge (diesel knowledge is a big plus)
- Sales-oriented mindset with the ability to educate—not just sell
- Organized, detail-oriented, and able to multitask in a fast-paced environment
- Comfortable with computers, order systems, and online platforms
- Team player with a strong work ethic and positive attitude
Responsibilities
- Answer incoming phone calls, emails, and live chat inquiries
- Educate customers on automotive, diesel, and engine-related parts and services
- Sell engines, performance parts, and product lines (in-store and online)
- Assist walk-in customers and provide a high-level in-person experience
- Pull parts from inventory and coordinate order fulfillment and shipping
- Process and manage online orders through our Shopify store
- Work closely with technicians and advisors to ensure accurate recommendations
- Maintain organization in parts inventory and shipping areas
- Help create a smooth customer journey from inquiry to completed sale
Benefits
- Competitive pay based on experience + performance opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
