Automotive Sales Consultant, Genesis

Balise Motor Sales•Fairfield, CT

1d•$30,000 - $130,000•Onsite

About The Position

The Automotive Sales Consultant provides customers with an exceptional vehicle-purchasing experience by greeting them professionally, sharing brand-specific knowledge about new and pre-owned vehicles, and helping them make informed buying decisions. The role uses a CRM system to record customer information and maintain timely, professional follow-up with prospective and previous customers. The position includes a paid 90-day training program with a guarantee and an aggressive performance compensation plan. Advancement opportunities and structured training may lead to roles in finance, sales management, or general management. The Sales Associate works under the direct supervision of the Assistant Sales Manager, Sales Manager, and General Sales Manager. The role may require up to 5–10% travel and requires a current valid driver’s license and an insurability rating.

Requirements

Communicate effectively with others.
Present information clearly and professionally.
Manage one’s own time effectively.
Type efficiently to enter accurate information into a tracking system.
Solve basic math calculations.
Have basic computer skills.
Hold a current valid driver’s license and meet the required insurability rating.
Be able to travel up to 5–10% if required.

Responsibilities

Greet customers promptly, professionally, and in a friendly manner.
Gather new customers’ contact and interest information and accurately enter it into the CRM.
Maintain relationships with previous and prospective customers by suggesting trade-ins, responding to inquiries, recommending sales campaigns and promotions, and following up on leads.
Present vehicles professionally and explain their characteristics, capabilities, features, warranties, and services.
Continuously build knowledge of new and updated product information.
Offer and accompany customers on vehicle demonstration rides.
Schedule and manage a calendar of customer appointments and follow-ups.
Attend and actively participate in daily sales and training meetings to help reach individual and department goals.
Maintain the appearance and cleanliness of inventory on display lots and in showrooms.
Qualify buyers by understanding their requirements and interests.
Close sales by addressing objections, asking for the sale, negotiating price, completing sales or purchase contracts, explaining contract provisions, offering warranties, services, and financing, collecting payment, and delivering vehicles when applicable.
Accept responsibility for dealership reputation and explore opportunities to add value to job accomplishments.