Automotive Sales Consultant - Nissan

BALISE MOTOR SALES COMPANY•West Springfield, MA

4d•$30,000 - $130,000•Onsite

About The Position

The Automotive Sales Consultant provides customers with an exceptional vehicle-purchasing experience. The role involves presenting product information and brand-specific knowledge about new and pre-owned vehicles, helping customers make informed buying decisions, and building lasting relationships through timely follow-up using the dealership’s CRM system. No automotive sales experience is necessary; the company offers a paid 90-day training program and structured advancement opportunities. Compensation includes a training-period guarantee and an aggressive performance compensation plan. The role may require 5–10% travel and requires a current valid driver’s license and an insurability rating. The employee works under the direct supervision of the Assistant Sales Manager, Sales Manager, and General Sales Manager.

Requirements

Communicate effectively with others.
Present information clearly and professionally.
Manage one’s own time effectively.
Type efficiently to enter accurate information into a tracking system.
Solve basic math calculations.
Have basic computer skills.
Hold a current valid driver’s license and meet the required insurability rating.

Responsibilities

Greet customers promptly, in a friendly and professional manner.
Gather new customers’ contact and interest information and enter it accurately into the CRM system.
Maintain rapport with previous and prospective customers by suggesting trade-ins, responding to inquiries, recommending campaigns and promotions, and following up on leads.
Present vehicles professionally, demonstrating knowledge of their characteristics, capabilities, features, warranties, and services.
Continuously build knowledge of new and updated product information.
Offer and accompany customers on vehicle demonstration rides.
Schedule and maintain a personal calendar for customer appointments and follow-ups.
Attend and actively participate in daily sales and training meetings to help achieve individual and department goals.
Maintain the appearance and cleanliness of inventory on display lots and in showrooms.
Qualify buyers by understanding their requirements and interests.
Close sales by addressing objections, asking for the sale, negotiating prices, completing sales or purchase contracts, explaining contract provisions, offering warranties, services, and financing, collecting payment, and delivering vehicles when applicable.
Accept responsibility for accomplishing new and different requests and explore opportunities to add value to job accomplishments.