Automotive Sales Consultant - Dearborn, Michigan, United States

LaFontaine Toyota DearbornDearborn, MI
Onsite

About The Position

Sales Representatives are responsible for selling automobiles by understanding and demonstrating characteristics, capabilities, and features; developing and qualifying buyers and closing sales. This role involves greeting customers on the sales floor, determining their vehicle preferences, explaining features, demonstrating vehicle operation, suggesting optional equipment, and researching vehicle availability. The Sales Representative will consult with the Sales Manager to compute and quote sales prices, prepare necessary paperwork, and deliver new vehicles to customers, ensuring they understand the vehicle's features, warranty, and paperwork. The position also requires maintaining a prospect development system, staying knowledgeable about new products, attending sales meetings and training, adhering to company policies, and meeting sales targets.

Requirements

  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
  • High School Diploma or GED
  • A valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.

Responsibilities

  • Greets customer on sales floor and determines make, type, and quality of vehicle desired.
  • Explains features and demonstrates operation of vehicle in showroom or on road.
  • Suggests optional equipment for customers to purchase.
  • Research availability of models and optional equipment.
  • Consults with Sales Manager when necessary; never allowing a customer to leave without first consulting with a sales Manager.
  • Works with the Sales Manager to compute and quote sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing payment of vehicle on credit.
  • Prepares all related paperwork and applications (e.g., sales slip, credit application, etc.).
  • Delivers new vehicle to customer. This process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty.
  • Maintains a prospect development system.
  • Remains knowledgeable of new products, features, accessories, etc.
  • Attends sales meetings and training sessions (at various locations) as scheduled.
  • Adheres to Company policies and procedures.
  • Meets, or exceeds, written forecast and projected sales numbers.

Benefits

  • Competitive Compensation
  • Employee Referral Program
  • Employee Discounts on Sales and Service
  • Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
  • Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
  • 401(k) and Employer Match
  • Holiday Savings Program with Employer Match
  • Paid Time Off
  • Holiday Pay
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