Automotive Sales BDC - Friendship of Bristol

Friendship Automotive • Bristol, TN

2d • Onsite

About The Position

Friendship Automotive is seeking Business Development Coordinators (BDC) to join their team at Friendship of Bristol. This role involves assisting customers throughout their car buying experience by providing courteous and professional assistance to shoppers. The ideal candidate will have exceptional communication skills via phone, email, text, and video messaging to help customers select vehicles, gather information, and arrange dealership visits. The typical workday involves significant phone interaction with vehicle shoppers, answering questions, and providing information, as well as utilizing other communication methods to support customer requests during their purchase consideration.

Requirements

• Exceptional verbal and written communication skills
• Ability to build customer relationships
• Personable, helpful, well-organized, and focused
• Enjoy learning new things and improving existing skills

Nice To Haves

• Previous automotive experience

Responsibilities

• Helping customers through their car buying experience
• Providing courteous and professional assistance to shoppers
• Assisting customers in selecting vehicles
• Gathering information from customers
• Arranging visits to the dealership
• Spending most of the day on the phone talking with vehicle shoppers
• Answering customer questions
• Providing information to customers
• Using email, texting, and video communications to support customer requests

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off
• Company holidays
• 401(k)
• Wellness reimbursements
• Gym reimbursements
• Professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed