Automotive Retail Assistant Manager
About The Position
As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in driving results, developing team members, and ensuring smooth, efficient store performance. Acting as a leader on duty, you model Belle Tire's culture and values while helping deliver a premium customer experience. This position is ideal for a hands-on, motivated leader preparing to advance into store management. The role is based within a tire and automotive service retail store. Work hours vary Monday through Saturday in a fast-paced workshop setting. Physical demands include extended standing and lifting up to 75 pounds, with exposure to moderate noise, temperature changes, and shop conditions. Travel may be required for meetings, training, or multi-store support.
Requirements
- High school diploma or equivalent required.
- 2–4 years of leadership experience in a retail or related customer-facing environment.
- Proven ability to lead teams, drive sales, and deliver excellent customer experiences.
- Strong communication, problem-solving, and decision-making skills.
- Financial literacy and comfort with operational reporting and performance metrics.
- Proficiency in POS systems, reporting tools, and Microsoft Office applications.
Nice To Haves
- Associate or bachelor's degree preferred.
Responsibilities
- Support the Store Manager in coaching, developing, and motivating the store team.
- Lead by example, fostering accountability, teamwork, and engagement consistent with Belle Tire's culture and values.
- Observe and assist in conducting team huddles, and provide real-time coaching, feedback, and training.
- Act as manager on duty in the Store Manager's absence, ensuring alignment and continuity.
- Connect daily activities to broader store goals and demonstrate strategic vision and continuous improvement.
- Champion Belle Tire's 6-Step Sales Process to drive sales, trust, and customer satisfaction.
- Engage with customers to identify needs, present solutions, and close sales.
- Support sales of all product lines, including commercial and national accounts.
- Monitor customer feedback and help maintain high service standards.
- Model strong communication, solution-oriented service, and follow-through to build long-term customer relationships.
- Oversee daily store functions, including workflow, scheduling, inventory, cleaning, and shop coordination.
- Support compliance with company policies, safety protocols, and operational procedures.
- Ensure timely communication and execution of company initiatives.
- Partner with the Store Manager to manage vendor relationships, product availability, and shop productivity.
- Assist with P&L management by monitoring sales, labor, and expenses.
- Analyze reports and metrics to identify opportunities for improvement.
- Help execute strategies to achieve or exceed store goals and financial targets.
- Maintain accuracy in reporting, recordkeeping, and inventory management.
- Reinforce Belle Tire's beliefs, behaviors, and customer-first mindset as a Culture Champion.
- Promote a respectful, inclusive, and high-energy work environment.
- Strengthen team morale, collaboration, and pride in the Belle Tire brand through leadership by example.
Benefits
- Medical, dental, and vision insurance
- Flexible Spending Account
- Life/AD&D insurance
- Short- and long-term disability insurance
- Employee Assistance Program
- 401(k) with company match
- Flexible Paid Time Off
- Closed Sundays and specified holidays
- Discounts on products and services
- Employee Referral Program
- Paid training and reimbursement for ASE certifications
- Belle Tire Scholarship Program
- Career growth opportunities with a growing company
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
