Automotive Receptionist (Full-Time | 40 Hours Per Week)

Shottenkirk West Burlington Superstore•West Burlington, IA

1d•Onsite

About The Position

Shottenkirk West Burlington Superstore is looking for a friendly, organized, and customer-focused Receptionist / Customer Service Representative to join our growing dealership team. As the first point of contact for our customers, you’ll play an important role in creating a positive first impression—whether you’re greeting guests in person, answering incoming calls, or assisting our sales and service departments. If you enjoy helping people, thrive in a fast-paced environment, and take pride in staying organized, we’d love to meet you.

Requirements

Outstanding communication and interpersonal skills
Professional appearance and positive attitude
Excellent phone etiquette
Strong organizational and multitasking abilities
Basic computer skills, including Microsoft Office
Dependable with excellent attendance
Ability to work independently and as part of a team
Must be available to work Saturdays

Nice To Haves

Previous receptionist, administrative assistant, customer service, retail, hospitality, or office experience is preferred but not required

Responsibilities

Welcome customers, guests, and vendors with a friendly and professional attitude
Answer, screen, and direct incoming phone calls promptly and courteously
Assist customers by connecting them with the appropriate department
Receive and distribute incoming mail and deliveries
Maintain a clean, organized, and professional reception area
Provide administrative support to dealership departments as needed
Assist with filing, data entry, and other office tasks
Help create a positive experience for every customer who visits or contacts the dealership