Automotive Receptionist / Front Desk Coordinator

Westbury Jeep Chrysler Dodge Inc•Westbury, NY

1d•Onsite

About The Position

Westbury Alfa Romeo Fiat, a proud member of the VIP Automotive Group of Long Island, is seeking a professional and customer-focused Automotive Receptionist to join their growing dealership team. Known for strong leadership, an employee-first culture, and a commitment to exceptional customer experiences, VIP Automotive Group offers a supportive work environment, ongoing training, and real opportunities for career growth within one of Long Island’s most successful automotive organizations. This is an opportunity for individuals with strong customer service, communication, and organizational skills to build a long-term career in the automotive industry.

Requirements

Strong communication and interpersonal skills
Excellent phone etiquette and professionalism
Basic computer skills
Ability to multitask in a fast-paced environment
Reliable, punctual, and detail-oriented

Nice To Haves

Prior receptionist, front desk, or customer service experience
Automotive dealership experience
CDK experience

Responsibilities

Greet and welcome all showroom guests in a friendly, professional manner
Determine customer needs and direct them to the appropriate department (Sales, Service, Parts)
Answer and route incoming phone calls efficiently (multi-line system)
Input and maintain accurate customer information in dealership systems (CDK experience a plus)
Provide basic dealership information and assist with customer inquiries
Support sales and service teams with administrative and clerical tasks
Maintain a clean, organized, and professional front desk environment
Assist with vehicle inventory stocking in CDK
Create and manage vehicle key tags and key control