Automotive Porter- Full Time

Van Bortel Subaru of Rochester•Rochester, NY
•Onsite

About The Position

Van Bortel Automotive Group is hiring an Automotive Porter to support its service and sales operations. The role helps ensure customer vehicles are handled and prepared appropriately, service and rental vehicles are moved and maintained, and dealership lots and service drives remain clean and orderly. The porter also assists customers and dealership staff with vehicle pickup, rentals, inventory presentation, and local shuttle transportation. The company describes itself as a growing, privately held automotive group serving the greater Rochester, New York area and emphasizes integrity, a positive attitude, employee training, and a safe, modern facility.

Requirements

  • Able to work flexible schedules and weekends.
  • Able to maintain a clean and neat appearance; uniforms are provided.
  • Able to maintain a positive attitude, confidence, eagerness to improve, a can-do mentality, and an outgoing personality.
  • Able to maintain a professional attitude and deliver best-in-class customer service.
  • Able to drive both standard and manual transmission vehicles.
  • High school diploma or equivalent.
  • Valid driver's license and clean driving record.
  • Possess or have access to reliable transportation to and from work each shift.

Responsibilities

  • Greet incoming service customers and direct them to a service advisor for check-in.
  • Perform vehicle walk-around inspections.
  • Prepare customer vehicles for service with protective mats, covers, and tags.
  • Check and fill washer fluid.
  • Assist cashiers and rental agents with customer rentals and car pickup.
  • Retrieve rental and customer vehicles at drop-off and pickup.
  • Drive vehicles with automatic and standard transmissions between the service lane, parking lot, and service stalls as needed.
  • Clean customer vehicles after service using an automatic car wash.
  • Check in rental vehicles, clean their interior and exterior, and replenish fuel.
  • Maintain the appearance of the service drive and keep the service lot clean, neat, and orderly.
  • Prepare vehicle check-in supplies, including key tags and protective coverings.
  • Assist the delivery advisor and lot staff with new and used inventory vehicles to maintain dealership display standards.
  • Provide local customer transportation using the dealership shuttle vehicle.

Benefits

  • 401(k) plan with match.
  • Paid time off, including sick time.
  • Growth opportunities.
  • Paid training.
  • Employee vehicle purchase program.
  • Health and wellness discounts on products and services.
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