Automotive Porter- Full Time

Van Bortel Subaru of Rochester•City of Rochester, NY
•Onsite

About The Position

Van Bortel Automotive Group is hiring a full-time Automotive Porter. The group includes Van Bortel Subaru, Van Bortel Ford, and Van Bortel Chevrolet and is a privately held company in the greater Rochester, New York area. The role supports service customers and dealership operations by greeting customers, preparing and moving vehicles, keeping service and lot areas orderly, and providing customer transportation. Uniforms are provided. The company emphasizes integrity, a positive and enthusiastic attitude, employee training, and a safe, modern facility. Inquiries should be directed to hiring manager Stephen Mueller.

Requirements

  • Able to work flexible schedules and weekends.
  • Maintain a clean and neat appearance; uniforms are provided.
  • Maintain a positive attitude, confidence, eagerness to improve, a can-do mentality, and an outgoing personality.
  • Maintain a professional attitude and deliver best-in-class customer service.
  • Able to drive vehicles with both standard and manual transmissions.
  • High school diploma or equivalent.
  • Valid driver's license and clean driving record.
  • Possess or have access to reliable transportation to and from work every shift.

Responsibilities

  • Greet incoming service customers and direct them to a service advisor for check-in.
  • Perform vehicle walk-around inspections.
  • Prepare customer vehicles with protective items, including mats, covers, and tags.
  • Check and fill washer fluid.
  • Work with cashiers and rental agents on customer rentals and car pick-up.
  • Retrieve rental and customer vehicles at drop-off and pick-up.
  • Drive vehicles with automatic and standard transmissions from the service lane to the parking lot or service stalls as needed.
  • Clean customer vehicles after service completion using the automatic car wash.
  • Check in rental vehicles, clean their interiors and exteriors, and replenish fuel.
  • Maintain the appearance of the service drive and keep the service lot clean, neat, and orderly.
  • Prepare vehicle check-in supplies, including key tags and protective coverings.
  • Assist the delivery advisor and lot staff with new and used inventory vehicles to maintain dealership display standards.
  • Provide local customer transportation using the dealership shuttle vehicle.

Benefits

  • 401(k) plan with match
  • Paid time off, including sick time
  • Growth opportunities
  • Paid training
  • Employee vehicle purchase program
  • Health and wellness
  • Discounts on products and services
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