Automotive Parts Counterperson (Ford Dealership)
About The Position
Thoroughbred Ford is looking for an experienced Automotive Parts counterperson to support both our retail/service counter and growing wholesale parts operation. We are a fast-paced Ford dealership with a strong service department and an expanding network of wholesale customers. This role is ideal for someone who understands dealership parts operations, enjoys supporting technicians, and is comfortable managing high-volume wholesale orders for repair shops and commercial accounts. If you have dealership parts experience and know how to move quickly while staying organized, we want to talk to you.
Requirements
- Automotive dealership parts experience preferred
- Ford parts experience is a plus
- Experience with dealership systems (SnapOn EPC, CDK)
- Experience handling wholesale parts accounts or high-volume phone orders is a strong plus
- Ability to multitask in a fast-paced dealership environment
- Strong attention to detail and organization
- Professional communication and customer service skills
Responsibilities
- Assist service technicians and advisors with accurate parts lookup and fulfillment
- Handle wholesale parts orders for independent repair shops and commercial accounts
- Manage phone and online orders from wholesale customers
- Provide retail parts support at the counter when needed
- Locate Ford OEM parts using electronic catalogs and dealership systems
- Process special orders, backorders, and returns
- Maintain strong relationships with wholesale customers through accurate and timely service
- Work closely with service staff to keep repairs moving efficiently
- Help maintain organized inventory and proper stock levels
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Employee discounts on vehicles, parts, and service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
