Automotive Parts Counterperson

Jones Family Of Dealerships•Lancaster, PA

About The Position

Jones Family Of Dealerships is seeking an experienced, dependable, and customer-focused Parts Counterperson in Lancaster, Pennsylvania. This full-time role supports retail and wholesale parts operations and includes shipping, receiving, and parts coordination for the body shop. The role is suited to someone who is organized, detail-oriented, and able to work in a fast-paced dealership environment.

Requirements

  • A valid driver’s license is required.
  • Strong organizational and multitasking skills.
  • Excellent communication and customer service abilities.

Nice To Haves

  • Previous automotive parts experience is preferred; dealership experience is a plus.
  • Knowledge of automotive parts catalogs and inventory systems is a plus.

Responsibilities

  • Assist customers, technicians, and wholesale accounts at the parts counter.
  • Identify, quote, and sell automotive parts and accessories accurately.
  • Process special orders and ensure timely delivery.
  • Deliver and track parts for body shop repairs.
  • Receive, inspect, and stock incoming parts shipments.
  • Prepare and ship outgoing parts orders.
  • Maintain accurate inventory records and assist with cycle counts.
  • Keep the parts department clean, organized, and compliant with dealership standards.
  • Collaborate with service, sales, and body shop teams.

Benefits

  • Competitive compensation package.
  • Opportunities for professional growth and career advancement within the dealership.
  • Supportive work environment that values employees' contributions.
  • Medical, dental, and vision insurance.
  • Company-paid life insurance.
  • 401(k) retirement plan with company match.
  • Paid holidays, sick time, and PTO.
  • Employee discounts on vehicle purchases, service, labor, and parts.
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