About The Position

As an integral member of the Capital Ford Lincoln Team, the Parts Counter Representative plays a key role in ensuring that vehicles are completed on time and with the right parts, every time. If you’re hardworking, detail-oriented, and thrive in a fast-paced environment, this is the perfect opportunity for you. In this role, you’ll be the go-to professional who keeps everything running smoothly in the Parts Department.

Requirements

  • 1+ year experience in a retail or wholesale automotive parts department.
  • Strong ability to read, interpret, and understand vendor catalogues.
  • Familiarity with parts department computer systems.
  • Excellent communication skills and a team-first mindset.
  • Valid driver’s license with an acceptable driving record.

Responsibilities

  • Accurately identify and source the right parts for repairs.
  • Build and maintain strong relationships with vendors and suppliers.
  • Order and receive parts through phone, online systems, and our body shop management system.
  • Inspect deliveries for accuracy and quality, returning or reordering when necessary.
  • Ensure timely distribution of parts to technicians in line with the production schedule.
  • Track and follow up on outstanding orders, backorders, and credits.
  • Maintain accurate purchase orders, invoices, and inventory records.
  • Keep the parts department clean, organized, and well-stocked.
  • Assist technicians, handle incoming calls, and provide excellent customer service.
  • Follow all safety policies and ensure a smooth, efficient workflow.

Benefits

  • Relocation assistance
  • Health coverage
  • Dental coverage
  • Vision coverage
  • Paramedical coverage
  • Life coverage
  • Disability coverage
  • Discounts on vehicles, service, and parts
  • Flexible scheduling
  • Employee Assistance Program

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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