Automotive Mobile Diagnostic Technician

Caliber Collision • Chicago, IL

1d • Onsite

About The Position

Protech Automotive Solutions and its affiliated brands is seeking highly talented, dedicated, and quality-focused teammates to provide top-tier service to customers. Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician. The company has been in business for over 20 years, handling various repairs from hands-on mechanical repair and replacement of suspension, drive modules, and frames, to diagnostic opportunities requiring advanced knowledge of complicated computerized vehicle control systems. They also handle soft touch repair and replacement of delicate vehicle interior trim components. At Protech, they offer a fast-paced work environment with challenging advanced skill development, providing the latest computerized diagnostic equipment, factory diagnostic, and programming software components and tools. They foster a family atmosphere while working with groundbreaking automotive technology.

Requirements

• 2+ years of prior experience as a Diagnostic technician
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks
• Minimum age requirement of 21+ years
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Ability to work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Must be eligible to work in the U.S. with no restrictions

Nice To Haves

• I-CAR & ASE certifications preferred

Responsibilities

• Applies technical knowledge to assist customers
• Answers inbound and outbound phone calls in support of Autel scanning unit
• Answers technical questions relating to the scanning procedures of the Autel unit
• Conducts research to understand, explain, and resolve technology issues on the vehicle

Benefits

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE
• Company vehicle (for Mobile technicians)
• Cell phone (for Mobile technicians)
• Laptop (for Mobile technicians)
• 401K
• Health care packages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees