Automotive Mobile Diagnostic Technician

Caliber Collision • Albuquerque, NM

22h

About The Position

Protech Automotive Solutions and its affiliated brands is seeking a highly talented, dedicated, and quality-focused Mobile Diagnostic Technician. This role involves performing all-purpose duties, including applying technical knowledge to assist customers, handling inbound and outbound phone calls related to Autel scanning units, answering technical questions about scanning procedures, and conducting research to understand, explain, and resolve vehicle technology issues. Protech Automotive Solutions has been in business for over 20 years, specializing in various repairs from mechanical repair and replacement of suspension, drive modules, and frames, to advanced diagnostic opportunities requiring knowledge of computerized vehicle control systems, and soft touch repair of interior trim components. The company offers a fast-paced work environment with opportunities for advanced skill development, providing its team with the latest computerized diagnostic equipment, factory diagnostic and programming software components, and tools. Protech fosters a family atmosphere while working with groundbreaking automotive technology.

Requirements

• 2+ years of prior experience as a Diagnostic technician
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks
• Minimum age requirement of 21+ years
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Must be eligible to work in the U.S. with no restrictions

Nice To Haves

• I-CAR & ASE certifications

Responsibilities

• Applies technical knowledge to assist customers
• Answers inbound and outbound phone calls in support of Autel scanning unit
• Answers technical questions relating to the scanning procedures of the Autel unit
• Conducts research to understand, explain, and resolve technology issues on the vehicle

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Industry Comparable Pay – Paid weekly
• Paid Vacation
• Paid Holidays
• Career growth opportunities
• Paid Skilled Trainings and Certifications – I-CAR and ASE
• Company vehicle (for Mobile technicians)
• Cell phone (for Mobile technicians)
• Laptop (for Mobile technicians)
• 401K
• Health care packages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees