Automotive Loaner Desk Coordinator

Groove SubaruEnglewood, CO
$20 - $22

About The Position

We’re looking for a detail-oriented, customer-focused professional to manage our Service Loaner Desk. This is a key position responsible for keeping customers on the road while their vehicles are being serviced. If you enjoy working with people, staying organized, and being part of a fast-paced environment, this is a great opportunity to build a long-term career in the automotive industry.

Requirements

  • Strong customer service and communication skills
  • Highly organized with strong attention to detail
  • Ability to multitask in a fast-paced environment
  • Comfortable interacting with customers face-to-face
  • Basic computer skills and the ability to learn dealership systems
  • Positive attitude and team-oriented mindset
  • Valid driver’s license with a clean driving record
  • Ability to pass a background check and drug screening
  • Authorized to work in the United States

Nice To Haves

  • Bilingual is a plus

Responsibilities

  • Manage the loaner vehicle process from check-out to return
  • Greet customers and deliver a professional, seamless experience
  • Verify driver’s license, insurance, and required documentation
  • Maintain accurate records of loaner agreements and vehicle availability
  • Inspect vehicles before and after use for condition and cleanliness
  • Keep the loaner fleet organized, clean, and ready for customers
  • Handle customer questions and resolve issues quickly and professionally

Benefits

  • Stable, customer-focused role in a growing dealership
  • Opportunity to build a career in automotive service
  • Clear path for growth into other dealership roles
  • Team environment that values efficiency, organization, and customer experience
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