Automotive Lead Technician

Bridgestone•Greensboro, NC

About The Position

The Automotive Lead Technician diagnoses drivability and electrical systems and performs automotive repairs while using leadership and mentoring skills to help drive the team toward increased customer care and satisfaction. The role includes explaining technical diagnoses and needed repairs to people without mechanical backgrounds, staying current with automotive technology through paid formal training, and assisting and training technicians and mechanics. The position has a flat-rate, performance-based compensation model. The listed pay range is $25.13–$40.92; actual earnings may vary by available work, productivity, and experience. The position requires a valid automobile driver's license and the ability to drive customer and company vehicles. Technicians must obtain or maintain ASE certifications in at least five of A1–A8 within the first two years of employment. The company pays test and registration fees regardless of the result, and technicians receive a bonus for each test passed.

Requirements

  • Maintain a valid automobile driver's license at all times and be able to drive customer and company vehicles.
  • Skilled in brake diagnosis and repair.
  • Skilled in alignment, steering, and suspension diagnosis and repair.
  • Skilled in general automotive maintenance and tire repair.
  • Hold current federal, state, and local certifications or licenses where applicable.
  • Ability to communicate technical information to non-technical people.
  • Reading, writing, and math skills.

Nice To Haves

  • Strong understanding of one or more of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, or automotive heating and air conditioning.
  • Five years of automotive repair experience, demonstrated skills through third-party assessments or certifications, or completion of a Vocational-Technical School Program.
  • ASE certification in at least three of A1–A8; L1 may count as one of the three. Brakes and Steering & Suspension ASEs are preferred.

Responsibilities

  • Diagnose and repair brake and hydraulic, exhaust, fuel and ignition, electrical, suspension and alignment, air conditioning, and computer systems to specifications.
  • Explain technical diagnoses and necessary repairs adequately to non-mechanical individuals.
  • Stay current with changing automotive technology through continuous paid formal training.
  • Assist and train technicians and mechanics in technical activities.
  • Obtain or maintain ASE certifications in at least five of A1–A8 within the first two years of employment.

Benefits

  • Medical, dental, and vision coverage starting day one for all teammates.
  • Paid vacation and holidays.
  • On-the-job training and company-funded ASE certifications.
  • Flexible work schedule.
  • 401(k) match.
  • On-demand pay (daily pay) program available.
  • Formal training and performance incentives.
  • Competitive healthcare packages for full-time and part-time employees.
  • Paid test and registration fees for ASE certification tests, regardless of whether the test is passed.
  • Bonus for each ASE test passed.
  • Professional development resources, training, and regular mentorship.
  • Supportive onboarding experience.
  • Corporate social responsibility activities.
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