Automotive Lead Technician

Bridgestone • Raleigh, NC

27d

About The Position

The Lead Technician uses automotive experience and technical expertise to diagnose drivability and electrical systems while applying leadership and mentoring skills to help a team improve customer care and satisfaction. The role involves diagnosing and repairing vehicle systems to specifications, explaining technical diagnoses and necessary repairs to customers who may not have mechanical knowledge, and keeping current with automotive technology through paid formal training. The technician also assists and trains other technicians and mechanics. Employees must obtain or maintain ASE certifications in at least five areas from A1–A8 within the first two years of employment; the company pays test and registration fees regardless of the result, and technicians receive a bonus for each test passed.

The position uses a flat-rate compensation model that pays a predetermined amount for each eligible task. The listed pay range is $26.45–$40.92, with actual earnings potentially varying by region, available work, productivity, and experience. The employer states that pay meets or exceeds applicable minimum-wage requirements.

The role is with Bridgestone Retail Operations, which operates automotive service and tire retail locations. The company describes offerings that include training, performance incentives, paid vacation and holidays, healthcare packages, a 401(k) plan, and an inclusive, supportive workplace.

Requirements

• Maintain a valid automobile driver's license at all times and be able to drive customer and company vehicles.
• Have skills in brake diagnosis and repair.
• Have skills in alignment, steering, and suspension diagnosis and repair.
• Have skills in general automotive maintenance and tire repair.
• Hold current federal, state, and local certifications or licenses where applicable.
• Be able to communicate technical information to non-technical people.
• Have reading, writing, and math skills.

Nice To Haves

• Strong understanding of electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, or automotive heating and air conditioning.
• Five years of automotive repair experience, demonstrated skills through third-party assessments or certifications, or completion of a Vocational-Technical School Program.
• ASE certification in at least three areas from A1–A8; L1 may count as one of the three. Brakes and Steering & Suspension ASE certifications are preferred.

Responsibilities

• Diagnose and repair brake and hydraulic, exhaust, fuel and ignition, electrical, suspension and alignment, air-conditioning, and computer systems to specifications.
• Explain technical diagnoses and required repairs to non-mechanical individuals.
• Keep current with changing automotive technology through continuous paid formal training.
• Assist and train technicians and mechanics in technical activities.
• Obtain or maintain ASE certifications in at least five areas from A1–A8 within the first two years of employment.

Benefits

• Medical, dental, and vision coverage starting on day one for all teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program.
• Performance incentives.
• Formal training and regular mentorship.
• Paid ASE test and registration fees, regardless of test result.
• Bonus for each ASE test passed.
• Professional development resources.
• Community involvement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed