Automotive Lead Technician

Bridgestone•Portage, MI

About The Position

The Automotive Lead Technician uses technical expertise to diagnose drivability and electrical systems and uses leadership and mentoring skills to help the team improve customer care and satisfaction. The role includes diagnosing and repairing vehicle systems to specifications, communicating technical diagnoses and repair needs to customers or other non-mechanical individuals, and keeping current with changing automotive technology through paid formal training. The Lead Technician also assists and trains technicians and mechanics in technical activities. Compensation is performance-based flat-rate pay, with a stated pay range of $25.13–$57.24. Actual earnings may vary based on regional work availability, individual productivity, and experience. The company states that all employees are paid at or above applicable minimum-wage requirements. Technicians are expected to obtain or maintain A.S.E. certification in at least five areas from A1–A8 within the first two years of employment; certification test and registration fees are paid by the company, and technicians receive a bonus for each test passed.

Requirements

  • Maintain a valid automobile driver's license at all times and be able to drive customer and company vehicles.
  • Skilled in brake diagnosis and repair.
  • Skilled in alignment, steering, and suspension diagnosis and repair.
  • Skilled in general automotive maintenance and tire repair.
  • Hold current federal, state, and local certifications or licenses where applicable.
  • Ability to communicate technical information to non-technical people.
  • Reading, writing, and math skills.

Nice To Haves

  • Strong understanding of electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, or automotive heating and air conditioning.
  • Five years of automotive repair experience, demonstrated skills through third-party assessments or certifications, or completion of a Vocational-Technical School Program.
  • A.S.E. certification in at least three areas from A1–A8; L1 may count as one of the three. Brake and Steering & Suspension A.S.E. certifications are preferred.

Responsibilities

  • Diagnose and repair vehicles to specifications, including brake and hydraulic, exhaust, fuel and ignition, electrical, suspension and alignment, air conditioning, and computer systems.
  • Explain technical diagnoses and needed repairs to non-mechanical individuals.
  • Stay current with changing automotive technology through continuous paid formal training.
  • Assist and train technicians and mechanics in technical activities.
  • Obtain or maintain A.S.E. certifications in at least five areas from A1–A8 within the first two years of employment.

Benefits

  • Formal and on-the-job training, including company-funded A.S.E. certifications and paid certification testing and registration fees.
  • Performance incentives and bonuses for each A.S.E. test passed.
  • Paid vacation and holidays.
  • Medical, dental, and vision coverage starting on the first day for all teammates.
  • 401(k) plan and 401(k) match.
  • Flexible work schedule.
  • On-demand daily pay program.
  • Professional development and regular mentorship.
  • Community involvement and corporate social responsibility activities.
  • Supportive onboarding, an inclusive team, and a dynamic work environment.
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