Automotive Internet Sales / Acquisition Specialist

Mercedes-Benz of Indianapolis • Indianapolis, IN

3d • Onsite

About The Position

Mercedes-Benz of Indianapolis is hiring an Automotive Internet Sales & Acquisition Specialist. This is a hands-on, high-impact role for a driven individual who thrives in a fast-paced dealership environment and takes immediate action to convert opportunities into revenue. The specialist will work closely with the Sales Management team and Sales Consultants to ensure no opportunity is missed, and every customer interaction is maximized.

Requirements

• Strong communication skills (phone, email, and text)
• High sense of urgency and accountability
• Ability to multitask in a fast-paced environment
• Comfortable with high-volume outbound and inbound communication
• Valid driver’s license

Nice To Haves

• Previous automotive BDC, CRM, or inside sales experience preferred

Responsibilities

• Respond immediately to internet leads, phone inquiries, and chat opportunities
• Oversee and manage AI tools
• Convert inbound inquiries into appointments and showroom traffic
• Follow up on unsold opportunities and missed appointments
• Step in and assist when leads go untouched or mishandled
• Actively work phones, email, and text communication daily
• Maintain consistent and professional communication with all prospects
• Identify service customers with equity or upgrade potential
• Engage service customers to generate sales opportunities
• Proactively contact service customers about selling or trading their vehicles
• Reach out to private-party sellers (Facebook Marketplace, online listings)
• Assist in sourcing high-quality used vehicle inventory
• Work closely with Sales Managers and Sales Staff to drive team success
• Support dealership-wide goals and initiatives

Benefits

• Medical, Dental & Vision Insurance
• 401k Plan + Match
• Life Insurance
• Short and Long-term Disability Insurance
• Paid Time off and Vacation – Earn up to 10 Days PTO Year One
• Paid Training
• Employee Vehicle Purchase Plans
• Long Term Job Security
• Discounts on Products and Services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed