Automotive Inspection Shop Lead (2nd Shift)

Carvana•Elyria, OH

4d•Onsite

About The Position

The Automotive Inspection Shop Lead is a front-line supervisor who directly manages and develops hourly associates in an Inspection Center to achieve production targets. The role oversees safe vehicle movement into and out of the center for repairs, inventory inspection and repair decisions, team performance, and adherence to quality and safety standards. The Shop Lead partners with the Inspection Center General Manager and leads associates in evaluating, repairing, or rejecting inventory based on estimated repair costs and vehicle quality. This position is not visa eligible.

Requirements

High school diploma or GED equivalent.
Experience using computers.
At least 18 years of age.
Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
Demonstrated understanding of current reconditioning processes and lean principles.
Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
Ability to lift up to 60 pounds independently, with most lifting between knee and shoulder height and additional lifting from various levels.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
Ability to work in conditions that may be cold, hot, noisy, and wet, and may include vehicle-maintenance fumes or odors.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to maintain high volume and high-quality work in a fast-paced environment.
Ability to delegate tasks effectively.
Ability to communicate and interact professionally and courteously with others, and communicate clearly and concisely in writing and orally.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime, weekends, and variable schedules as necessary.

Responsibilities

Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
Meet or exceed daily, weekly, and monthly inventory production goals.
Oversee the assigned team’s day-to-day activities, assess strengths and weaknesses, and identify and implement improvement opportunities.
Coach, develop, and manage the performance of associates; provide feedback and demonstrate desired skills.
Promote positive communication, team cohesion, and adherence to Carvana’s Values.
Communicate expectations, performance measures, and goals clearly to team members.
Prevent and resolve conflicts among team members.
Monitor and ensure adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects in incoming inventory.
Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
Train production associates to apply Quality Control standards and complete repairs effectively and efficiently the first time, minimizing re-checks and production delays.
Complete repairs effectively and efficiently the first time to minimize rework and production delays.
Work in ways that reduce the risk of injury from spills and other preventable hazardous conditions.
Manage multiple associates, including employee development and performance management.