Automotive Inspection Shop Lead (2nd Shift)

Carvana•Elyria, OH

About The Position

The Automotive Inspection Shop Lead is a front-line supervisor responsible for managing and developing a team of hourly associates in an Inspection Center and helping the team consistently meet production targets. The role oversees vehicle movement into and out of the center for repairs, production and quality goals, daily team operations, employee coaching and performance management, and adherence to company policies and standards. The Lead works with the Inspection Center General Manager to determine whether inventory should be repaired or rejected and trains associates to identify and complete repairs efficiently in line with Quality Control standards. The position is not visa eligible.

Requirements

High school diploma or GED equivalent.
Experience using computers.
Must be at least 18 years of age.
Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
Demonstrated understanding of current reconditioning processes and lean principles.
Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
Ability to lift up to 60 pounds independently; most lifting is from knee to shoulder height, with additional lifting from various levels.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
Ability to maintain high volume and high-quality work in a fast-paced environment.
Ability to delegate tasks effectively to team members.
Ability to communicate and interact effectively and professionally with others in a courteous manner, both orally and in writing.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime and weekends.
Ability to work variable schedules as necessary.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.

Responsibilities

Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting or exceeding production and quality goals.
Meet or exceed daily, weekly, and monthly inventory production goals.
Oversee assigned team members’ day-to-day work, identify strengths and weaknesses, and determine improvement opportunities and steps.
Engage, coach, develop, and manage the performance of assigned team members; provide feedback and demonstrate desired skills.
Create a work environment that supports positive communication, team cohesion, and adherence to Carvana’s Values.
Communicate expectations, performance measures, and goals clearly to team members.
Prevent and resolve conflict among team members.
Monitor adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects of incoming inventory.
Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and overall vehicle quality.
Train production associates to use Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and production delays.
Identify and complete repairs effectively and efficiently the first time to minimize rework and production delays.
Work conscientiously to reduce the risk of injury to oneself and other team members from spills and other preventable hazardous conditions.
Manage multiple associates, including their development and performance management.