Automotive General Service Technician - Store 1542

Monro • Knoxville, TN

3d

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is responsible for delivering exceptional 5 Star service through effective communication of vehicle issues and proposed solutions, while consistently meeting guest expectations for service time and quality. This is an hourly position that may be full-time or part-time, based on the needs of the business.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
• A high school diploma or equivalent is preferred.

Responsibilities

• Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
• Perform tire services, including wheel removal, balancing, patch and plug repairs, changing, mounting, installation, and TPMS service and repair.
• Perform vehicle services, including lubrication, oil changes, basic maintenance such as replacing bulbs, wiper blades, and filters, and battery testing and installation.
• Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
• Assist with general store duties and maintain the store in excellent, clean, guest-ready condition according to Monro standards.
• Perform services according to Monro safety standards, including Wheel Torque, oil safety, and compliance procedures.
• Test drive vehicles according to Monro’s Road Test policy, using dedicated test drive routes and observing local traffic and safety laws.
• Adhere to company policies and procedures and applicable governmental standards, environmental codes, and ANSI/OSHA standards.
• Consistently use required safety standards outlined in training, policies, and procedures.
• Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
• Operate, use, and maintain equipment safely in accordance with Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental coverage for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED