Automotive General Service Technician - Store 1150

Monro Inc.•Louisville, KY

About The Position

The General Service Technician is an hourly role, available full-time or part-time based on business needs. The position performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional service through clear communication about vehicle issues and proposed solutions, while meeting guests’ expectations for timing and quality. Monro is a U.S. automotive service and tire dealer with nearly 1,100 shops in 32 states and 16 brands. The company describes its approach as people-first and emphasizes teamwork, quality service, honesty, integrity, and guest relationships.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently according to Monro standards.
Perform tire services, including wheel removal, balancing, patch or plug repairs, tire changes, mounting and installation, and TPMS service and repair.
Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacement, battery testing, and battery installation.
Complete a Courtesy Inspection on every guest vehicle and identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain cleanliness and guest-ready store conditions according to Monro standards.
Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy, using dedicated test-drive routes and observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.