Automotive General Service Technician - Store 1164

Monro Inc.•Elizabethtown, KY

About The Position

The General Service Technician is an hourly, full-time or part-time position based on business needs. The technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to provide exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for time and quality. The position also supports inventory management and general store upkeep, follows company and regulatory safety requirements, maintains technical proficiency through required training, and safely operates and maintains service equipment. Other duties may be assigned as required.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs efficiently in accordance with Monro operating standards.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacement, and battery testing and installation.
Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain a clean store that is in guest-ready condition and meets Monro standards.
Perform services according to Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using designated routes and following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Safely operate, use, and maintain equipment according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.