Automotive General Service Technician - Store 1301

Monro Inc. • Edgewater, MD

3d

About The Position

The General Service Technician is a full-time or part-time hourly position, depending on business needs. The role performs basic routine vehicle repairs and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional 5 Star service through effective communication about vehicle issues and proposed solutions, while meeting guest expectations for service timing and quality.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
• Perform tire services, including wheel removal, balancing, patch or plug repairs, changing, mounting, installation, and TPMS service and repair.
• Perform vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacements, battery testing, and battery installation.
• Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
• Assist with general store duties and maintain the store in excellent, clean, guest-ready condition according to Monro standards.
• Perform services according to Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
• Test-drive vehicles according to Monro’s Road Test policy, using designated routes and observing local traffic and safety laws.
• Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
• Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
• Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental coverage for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED