Automotive General Service Technician - Store 896

Monro Inc.•Mount Lebanon, PA

39d

About The Position

The General Service Technician is an hourly position that may be full-time or part-time, based on the needs of the business. The role performs basic vehicle repair and maintenance in accordance with company standards and manufacturer specifications. Technicians are expected to provide exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guests’ expectations for service quality and timing. The position also supports inventory management and general store operations, keeps the store clean and guest-ready, follows safety and regulatory standards, and maintains technical proficiency through required training.

Requirements

Automotive training that includes basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as replacing bulbs, wiper blades, and filters, and battery testing and installation.
Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain the store in a clean, excellent, and guest-ready condition.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using dedicated test-drive routes and observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.