Automotive General Service Technician - Store 978

Monro • Lewiston, ME

3d

About The Position

The General Service Technician is an hourly, full-time or part-time position whose schedule is based on business needs. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for service timing and quality.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Perform basic vehicle services and repairs accurately, effectively, and efficiently in accordance with Monro standards of operation.
• Perform tire services, including wheel removal, balancing, patch or plug repairs, changing, mounting, installation, and TPMS service and repair.
• Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacements, battery testing, and battery installation.
• Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking inventory.
• Assist with general store duties and keep the store clean, in excellent condition, and guest ready according to Monro standards.
• Perform services in accordance with Monro’s safety standards, including Wheel Torque, oil safety, and compliance procedures.
• Test drive vehicles according to Monro’s Road Test policy, use dedicated test drive routes, and observe local traffic and safety laws.
• Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
• Consistently use the safety standards required by training, policies, and procedures.
• Maintain technical knowledge and capabilities by timely completing required Monro University training courses and modules.
• Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE Certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental benefits for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED