Automotive General Service Technician - Store 1451

Monro Inc.•Elizabeth City, NC

About The Position

The General Service Technician is an hourly, full-time or part-time role based on business needs. The position performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional five-star service by communicating vehicle issues and proposed solutions effectively and consistently meeting guest expectations for time and quality. Monro is a U.S. automotive service and tire dealer headquartered in Rochester, New York. Its family of brands operates nearly 1,100 shops and dealers in 32 states and services approximately five million vehicles annually. Monro emphasizes a people-first approach, teamwork, guest relationships, honesty, and integrity.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards.
Perform tire services, including wheel removal, balancing, patch and plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacements, battery testing, and battery installation.
Complete the Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain a clean store that meets Monro standards and is ready for guests.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, using designated test drive routes and observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.