Automotive General Service Technician - Store 327

Monro Inc.•Cicero, NY

9d•Onsite

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. This hourly position may be full-time or part-time, based on business needs. The technician is expected to provide exceptional five-star service by communicating vehicle issues and proposed solutions effectively, and by consistently meeting guests’ expectations for service timing and quality. The role also involves completing courtesy inspections, supporting inventory and general store upkeep, following safety and compliance procedures, maintaining technical knowledge through required training, and operating and caring for service equipment safely.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Consistent use of required safety standards and adherence to company, governmental, environmental, and ANSI/OSHA requirements.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
Provide tire services, including wheel removal, balancing, patch or plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacements, battery testing, and battery installation.
Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain the store in excellent, clean, guest-ready condition.
Perform services in accordance with Monro safety standards, including Wheel Torque, oil safety, and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy, using dedicated test-drive routes and observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely in accordance with Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.