Automotive General Service Technician - Store 861

Monro • Mayfield Heights, OH

1d

About The Position

The General Service Technician is an hourly, full-time or part-time position based on business needs. The role performs basic routine vehicle repair and maintenance according to company standards and manufacturer specifications. Technicians are expected to deliver exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for time commitments and quality.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Perform basic vehicle services and repairs accurately and efficiently according to Monro standards of operation.
• Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
• Perform vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacements, and battery testing and installation.
• Complete the Courtesy Inspection process for every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
• Assist with general store duties and maintain the store in excellent, clean, guest-ready condition according to Monro standards.
• Perform services according to Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
• Test-drive vehicles according to Monro’s Road Test policy, using dedicated test drive routes and observing local traffic and safety laws.
• Follow company policies and procedures and governmental standards, including environmental codes and ANSI/OSHA standards.
• Consistently follow safety standards set forth in training, policies, and procedures.
• Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
• Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental coverage for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED