Automotive General Service Technician - Store 1424

Monro•Asheville, NC

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. This hourly role may be full-time or part-time, depending on business needs. The technician is expected to deliver exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guests’ expectations for timing and quality. The position also involves supporting inventory management and general store upkeep, following safety and compliance procedures, maintaining technical proficiency through required training, and operating and caring for equipment safely.

Requirements

Automotive training that includes basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards.
Provide tire services, including wheel removal, balancing, patch or plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacement, battery testing, and battery installation.
Complete the Courtesy Inspection process for every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking inventory.
Assist with general store duties and maintain the store’s cleanliness and guest-ready condition in accordance with Monro standards.
Perform services according to Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy, using designated test-drive routes and obeying local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
Consistently use required safety standards established in training and company policies and procedures.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely in accordance with Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.