About The Position

The General Service Technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. This hourly position may be full-time or part-time based on business needs. The technician is expected to provide exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively, while meeting guest expectations for timing and quality.

Requirements

  • Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

  • High school diploma or equivalent is preferred.

Responsibilities

  • Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation.
  • Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
  • Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacements, battery testing, and battery installation.
  • Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
  • Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
  • Assist with general store duties and maintain the store in clean, excellent, guest-ready condition.
  • Perform services in accordance with Monro safety standards, including wheel torque, oil safety, and compliance procedures.
  • Test-drive vehicles according to the Road Test policy and designated test-drive routes while following local traffic and safety laws.
  • Adhere to company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
  • Consistently use required safety standards set forth in training, policies, and procedures.
  • Maintain technical proficiency by completing required Monro University training courses and modules on time.
  • Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
  • Perform other duties as assigned and required.

Benefits

  • Performance-based incentives
  • Paid vacation and holidays for full-time teammates
  • Reimbursement for ASE Certifications
  • 401(k) eligibility immediately upon hire
  • Direct deposit
  • Employee discounts
  • Healthcare, vision, and dental for full-time teammates
  • Employee Access Perks
  • Career advancement opportunities
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service