Automotive General Service Technician - Store 223

Monro Inc.•Saugerties, NY

21d

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. This hourly position may be full-time or part-time, based on business needs. The technician is expected to provide exceptional service through effective communication about vehicle issues and proposed solutions, while consistently meeting guests’ expectations for quality and timing. The role also includes supporting inventory management and general store operations, maintaining a clean and guest-ready store, following safety and compliance requirements, and completing required technical training. The technician operates and maintains service equipment safely and performs other duties as assigned.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro operating standards.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacement, battery testing, and battery installation.
Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional services and repairs that are needed.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store in a clean, excellent, and guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, use dedicated test-drive routes, and observe local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical proficiency by timely completion of required Monro University training courses and modules.
Safely operate, use, and maintain equipment according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.